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Want to get in touch? Feel free to fill in the form below, and we’ll be in touch as soon as possible. Alternatively call us on 01158800100 or email us on info@habbio.co.uk

    Our Partners

    If you would like to test out the Habbio comfort before you buy, why not drop in to one of our Castle Fine Art Partners across the country. These galleries sell art with a heart, that you can enjoy from the comfort of one of our Habbio models on display!

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        Popular Questions

        We might have already answered your question in one of the FAQ below.

        We originally launched our sofa bed range with a storage unit, and we have now added to the range a no storage unit. This has allowed us to offer a sofa bed range at a lower price which we feel will make this fantastic sofa bed more affordable to more and more customers.

        We have updated our website to lead with the no storage unit range and then if a storage unit is required, at the moment, you can order it separately by emailing us on info@habbio.co.uk

        The sizes of the storage unit are:

        • Single bed storage compartment measures: W59cm x D53cm x H5cm                                   Extra Cost £207
        • Double bed storage compartment measures: W102cm x D53cm x H5cm                              Extra Cost £294
        • King Size bed has two storage compartments, each measures: W59cm x D53cm x H5cm  Extra Cost £492 (two compartments)

         

        Habbio fibre is made from textile waste and recycled plastics that have been diverted from entering landfill and our oceans. These are then woven into layers of soft polyester and processed into different densities that are used extensively in the bedding industry. Our fibre seat cushions are soft and supportive and are 100% polyester and 100% recyclable.

        Habbio fibre is made from textile waste and recycled plastics that have been diverted from entering landfill and our oceans. These are then processed into an amazing polyester material that can be made into a hollow crimped fibre. Our fibre back cushions are 100% polyester and 100% recyclable.

        Habbio has designed a range of sofas that are recyclable and non-toxic. Following an intensive period of research, Habbio has developed soft and supportive fibre fillings that give a better performance and comfort level than foam fillings.

        We’re currently developing our website to make these items easily accessable. But in the meantime, if you would like to know more or order some replacement covers or extra units, please email into info@habbio.co.uk.

        We use steel serpentine springs, they give good movement and enable us to achieve our slender seat platforms.

        Habbio frames are made from FSC certified beech and other FSC hardwoods.

        If you want to know how your Habbio sofa will be delivered and how easy it is to assemble with no tools. What our videos here.

        We now have discounts of 30% on refurbished furniture.

        We are proud to say that all Habbio products are vegan. And are the first fully certified Vegan sofas in the UK, through the Vegan Friendly certification.

        Which means our products are not just better for you, our employees and the planets. They are better for animals as well.

         

        Since we launched Habbio 3 years ago, we have seen costs increase across all areas. We believe costs are showing signs of levelling off and our supply chain is reporting a more stable position, however, from the 5th February 2024 our prices will increase by 4.75%.

        We want sustainable furniture to be affordable and will continue to work very hard to bring you fantastic value, the very best quality, and exceptional service, with our sofas that fit into the most difficult of spaces whilst remaining adaptable and flexible.

        We continue to look after our incredibly skilled workforce, drivers, our dedicated management, and our brilliant customer service team.

        We are very fortunate to have wonderful customers and you are our inspiration on a daily basis and we hope you will support us in the coming year. We pledge to continue to make sustainable furniture more accessible. Our hope is that with more people who choose to buy better, together we can support our supply chain to create more accessible products.

        Our Eco Velvet fabrics are machine washable on a low intensity cycle of 30c or below. Cosy Threads and Zero Boucle are water & stain repellent and should be wiped with a damp cloth only. All Habbio fabrics are free from flourocarbons, PFOA and PFOS.

        All Habbio fabrics are naturally stain resistant. We achieve this without adding flourocarbons, which we don’t think are necessary as our fabrics won’t absorb pigments from most household offenders. Should you have an incident, don’t panic but act whilst the stain is wet. Removing excess stain, blotting with a clean absorbent cloth and in dire circumstances deploying a good old fashioned sponge, soap and water will do the trick. Always allow the area to dry naturally.

        All sofas sold in the UK are required to meet fire regulations by law. We only use non-toxic treatments on our furniture.

        Our fillings are made from recycled plastic bottles and are inherently fire retardant to UK standards, with no need for any additional chemicals.

        We hope that the majority of answers to your questions can be found in our FAQ pages. However, if you need talk to someone, our Customer Service team are available Monday to Friday, 9am to 5pm.

        We can usually resolve issues quickest via Email, info@habbio.co.uk. Please provide as much information (order details, tracking numbers, photos etc) as possible in your messages to us.

        If you’d rather speak in person, please call 0115 880 0100 and we’ll be happy to help.

        We appreciate that things can go wrong from time to time and we’ll work hard to get any issues fixed as quickly as possible. Our team have just one request – please be kind!

        We can arrange for your old sofa to be collected ensuring as much as possible is reused, recycled, and diverted from landfill.  The collection option is available at checkout for an additional charge. To read more about our recycling options please click here.

        We recommend that you keep all the packaging until you are 100% sure you are happy with your Habbio furniture, as all returns need to be in the original packaging or you will incur an additional charge. However, if you would like our delivery drivers to assemble the furniture for you we can take away the packaging at this point for re-use, re-purpose, or recycling. This will be noted and you will not incur a charge for this if you wish to return your furniture.

        Your Habbio furniture will be hand made to order by experienced craftspeople here in the UK within a span of 10 days and is ready for delivery within 11 to 28 days. This structure allows us to reduce our carbon footprint and optimise our deliveries in your area in an environmentally conscious manner.

        Why do we do it this way? Well, it’s all part of our grand plan to reduce our carbon footprint and make sure our deliveries in your area are as eco-friendly as possible. So, get ready to receive your Habbio furniture which is not only made sustainably but is delivered with the planet in mind.

        At the checkout, please select from our delivery calendar a date that is most convenient to you. We will then assign your order to the closest day that we are in your area. Contact will be made from our team well in advance by either telephone or email to discuss the proposed delivery date.

        If you have any special requests or concerns please email us on info@habbio.co.uk and we will contact you to discuss.

         

        At this stage we don’t generally offer discount codes.  However, if you sign up to our newsletter, you’ll be the first to find out when we do! You can sign up below.

          We do however offer a 10% discount for NHS workers and Blue Light card holders. Please contact us on info@habbio.co.uk with a photo of your relevant ID card. And we will send you a personalised discount code.

          NHS and Blue Light Discount codes are not able to be used in conjunction with any other offer or sale.

           

          We accept all major credit and debit cards at checkout.

          If a product you’d like to buy is out of stock or is unavailable, please drop us an email at info@habbio.co.uk or give us a ring on 0115 8800 100.

          We accept all major debit and credit cards, including Visa and Mastercard. Should you experience any difficulty, please contact info@habbio.co.uk

          Additionally, we accept *PayPal, pay now, pay later or pay in three installments (*subject to the individual’s credit with PayPal).

           

           

          Please visit our locations page.

          Soon we will have a number of retail partners that you can visit to see our products and test out our comfort and quality in person. If you sign up to our newsletter, you’ll be the first to find out when we do! You can sign up to our newsletter below.

             

             

             

            Yes! You can order a free swatch box here.

            Each box is completely free and contains eleven fabric colour samples to help you make a decision.

            All Swatch Boxes are sent via Royal Mail and usually take 2-3 working days to arrive.

            Made from 100% recycled or sustainably sourced materials, 100% recyclable and generating less than 5% waste makes Habbio seriously sustainable.  On top of that we have designed our furniture to last.  With a 15-year frame guarantee and the ability to grow, we hope you won’t ever need to replace it.

            To find out more about habbio and our products please see the our story page.

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